1. What payment methods do you accept?
* We accept online payments only. You can pay using a UPI, credit card, debit card, or Net Banking.
3. How long will it take to receive my order?
* Please allow 3-7 business days for your order to be processed and shipped. Once your order has shipped, tracking id will be issued.
5. Do you offer free shipping?
* Yes, we offer free shipping on all orders.
7. Can I cancel my order?
* Yes, you may cancel your order within 24 hours of placing it for a full refund. After 24 hours, we do not offer refunds.
9. What if I receive a damaged or defective product?
* If you receive a damaged or defective product, please contact our customer service team within 2 days of receiving your order to request an exchange.
11. Do you offer international shipping?
* Yes, We do ship to international but limited to some Countries..
13. How do I know what size to order?
* We provide size charts (For Clothes) on our website to help you determine the best size for you. If you have any questions about sizing, please contact our customer service team or write to us support@sprintinghub.com.
15. Can I return an item for a refund?
* After 24 hours, we do not offer refunds. However, we do offer exchanges for products of equal or lesser value in case of damage or defects.
2. How do I track my order?
* Once your order has shipped, tracking id will be issued. Youcan request for tracking id and You can use this tracking number to track your order on the shipping carrier’s website.
4. What if I have a question that isn’t answered here?
* If you have any other questions, please contact our customer service team at support@sprintinghub.com. We are happy to help!
6. Can I change my shipping address after I’ve placed my order?
* No, you can not change your shipping address once order is placed. But within 24 hours you can cancel your order and place the order again with correct shipping address.
8. Do you offer gift cards?
* No, currently we do not offer gift cards.
10. How do I care for my clothing?
* We provide care instructions on our website for each clothing product. Please follow these instructions to ensure that your clothing lasts as long as possible.
12. Do you offer discounts for bulk orders?
* Please contact our customer service team to inquire about bulk orders and potential discounts.
14. Do you have a physical store?
* Currently, we are an online-only store.